St Christopher’s Care Home

Northampton

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You are here: Home / Caring and our environment / Care Quality Commission Report

Care Quality Commission Report

Here is a summary of our inspection report from the Care Quality Commission:

Last updated 30th April 2018
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the providCQC_logoer is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

St Christopher’s Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

St Christopher’s Care Home accommodates up to 52 people in one adapted building. At the time of our inspection, the service was providing support to 39 people .

This inspection took place on 21st March 2018 and was unannounced. At the last inspection in February 2016, the service was rated Good. At this inspection on 21 March 2018 we found the service remained Good overall, however improvements were required under the ‘well led’ domain.

The provider had systems in place to monitor the quality of the service. We found that whilst all areas of the service were monitored, actions were not always taken and improvements were not always made. The service did not always notify the Care Quality Commission of certain events and incidents in a timely way.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Staff had a good understanding of abuse and the safeguarding procedures that should be followed to report abuse and incidents of concern. Risk assessments were in place to manage potential risks within people’s lives, whilst also promoting their independence.

The staff recruitment procedures ensured that appropriate pre-employment checks were carried out to ensure only suitable staff worked at the service. Adequate staffing levels were in place.
Staffing support matched the level of assessed needs within the service during our inspection.

Staff induction training and on-going training was provided to ensure they had the skills, knowledge and support they needed to perform their roles. Specialist training was provided to make sure that people’s needs were met and they were supported effectively.

Staff were well supported by the registered manager and senior team, and had regular one to one supervisions. The staff we spoke with were all positive about the senior staff and management in
place, and were happy with the support they received.

People’s consent was gained before any care was provided. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way
possible; the policies and systems in the service supported this practice. Staff treated people with kindness, dignity and respect and spent time getting to know them and their specific needs and wishes. Care plans reflected people’s likes and dislikes, and staff spoke with people in a friendly manner.

People were involved in their own care planning and were able to contribute to the way in which they were supported. People and their family were involved in reviewing their care and making any
necessary changes.

A process was in place which ensured people could raise any complaints or concerns. Concerns were acted upon promptly and lessons were learned through positive communication.

Latest CQC inspection report

21st March 2018
green tick

We take pride in our record of providing quality care and we work hard to keep our standards of care and hygiene high. Our Care Quality Commission report, our membership of the National Care Forum and our Environmental health rating of 5 show our commitment to providing quality care and a safe environment for our residents.

Environmental health 5National Care Forum

Staff qualifications:

86% of staff holding, or working towards, a relevant qualification (average for this type of service 64%). Source NHS Choices

How to find us

Our contact details are: St. Christopher’s Church of England War Memorial Home Abington Park … Continue reading

Our Latest CQC Report

Here is a summary of our inspection report from the Care Quality … Continue reading

Testimonials

These testimonials are taken from letters we have received this year.....
Grateful thanks and love to you all for looking after me so well during my weeks in respite.
Continue reading

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Visitors

We operate an open visiting policy, however visitors may wish to telephone first as residents may be out on trips.

Should you be interested in visiting St Christopher’s please contact the Manager on 01604 637125 or use the Contact Us page to send us a message.

Latest Activities and Events

Activities for December 2019

Activities December 2019Download Please click on the activities above to download. … Continue reading

St. Christopher’s Christmas Fayre.

23rd November 2019 - 10am-1pm opens with John Griff from BBC Radio Northampton. £1 entry See … Continue reading

Summer Fete 2019

Thank you to everyone for making our Summer Fete on the 29th June 2019 such a huge success. We made … Continue reading

Event Reviews

Summer Fete 2019

Thank you to everyone for making our Summer Fete on the 29th June 2019 such a huge success. We made … Continue reading

John Griff – Opinion Column

We received a lovely piece of feedback in the Northampton Chronicle and Echo this week. This was … Continue reading

Our contact details:

St. Christopher’s
Church of England War Memorial Home
Abington Park Crescent,
Northampton, NN3 3AD

Telephone: 01604 637 125
Facsimile: 01604 604 114
Email: manager@stchristopherscofehome.co.uk

Download Our Brochure

St. Christopher's Care Home Northampton was founded to serve the local community in 1951 it must be … Continue reading

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Our Commitment to Quality

green tick

Care Quality Commission report


Environmental health 5

Our Food Standards Hygiene Rating

National Care Forum

Member of the National Care Forum


Quality First

NCF Quality First

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